What exactly do we mean when we say “car committed?” We mean a determination to fully understanding quality auto repair. In order for us to be the professionals you deserve, we need to push ourselves in the classroom and the garage. We expect all of our technicians to become ASE Certified, and that’s not all. We also expect all of them to return to school and get up-to-date with the latest tools and trends in the auto repair industry. Our team has taken classes with brands like Napa, CTI, Motorcraft, ACDelco, SMP, Moog and more. All in the name of providing your car with the care it deserves.
Once our technicians finish in the classroom, they’re tested in the garage. Since our shop accepts all makes and models, our technicians need to be well-versed in a variety of vehicles and their specific processes. We also do our best to make sure your vehicle gets the components it specifically needs. We won’t attempt to make a repair with a component that is used for a different vehicle or brand.
So next time you hear us say “car committed,” know that it defines our love and dedication to your vehicle.
The second part of our tagline, “customer-focused,” reminds us why we do auto repair. We do it for you. All of our efforts revolve around the desire to provide our customers with the best auto care possible. For us it’s more than just quality auto repair, it’s about the total experience you have with our shop. From when you enter till you leave, we expect to make every encounter with you a pleasant and transparent one.
This all starts at the beginning of your appointment, where we ask you what is wrong with your car. Based on your comments, we’ll assess the situation and determine what is actually wrong. Afterward, we’ll provide you with the services we recommend and their prices points. From there, it’s up to you on what you’d like and we won’t proceed till we get the ‘okay’ from you. If that’s the case, we’ll make the repair and provide you with a step-by-step breakdown of what we worked on.
”People will always remember how you make them feel” has never been a truer statement. For us, your experience with us is important. We can’t wait for you to experience the Coastal Builders culture.
At the end of it all, you deserve the best auto care. Nothing is more frustrating than making a return trip to an auto shop for the same issue they just “fixed.” If you’re ready for a higher standard of auto care, visit Coastal Rebuilders in Wilmington, NC! Our team of ASE Certified technicians have the skills and expertise to provide any repair your car needs. From preventative maintenance to electrical system repair, nothing is beyond our scope. Give us a call at 910-762-2515 and schedule an appointment with us today! In the area and want to say hey? Visit our shop at 38 Covil Avenue! We happily accept walk-ins!*
*Wait times will vary based on schedule